Privacy Policy

The following describes the policies and practices of Sutton Partners with regard to the collection and use of personal information from users of our website and subscribers to our various communications and services. Throughout this page, the terms "we," "us," and "our" are meant to include Sutton Partners staff, contractors, and partners.

We have the utmost respect for your privacy and will not trade, sell, or exchange your personal information with anyone. We only share your information with third parties we have contracted with to provide you services on our behalf, as described below under "With whom we share the information."

When it comes to the collection and use of personal information, our guiding questions are:

  • "Will having this information help us better serve this individual or organization?"
  • "Do we have permission to use the information in this way?"
  • "Is this use of the information required in order to fulfill the expectations of the individual or organization?"

Information we collect about you

Registration: At this time, there is no account registration required to browse our primary website.

Browsing the site: Throughout our websites, we may offer the option for you to forward information to a colleague or client. In this process, we use an online form to collect your name, email address, an optional comment from you, and the email address of the recipient. This information is used to deliver the item but is not stored by us; the email addresses that you provide to use this feature will only be used to send the requested information.

Participating in a survey, contest, or special offer: Several times a year, Sutton Partners may host optional surveys or special offers, each of which may ask you for additional information about your experience, opinion, or demographics. This information is maintained on a secure server accessible only by staff.

Aggregate information: Our goal is to help you secure the best corporate and medical housing nationwide. Therefore, the majority of the information we collect, from website tracking to survey responses, has to do with what your interests are and how you use (or would like to use) our services. We analyze this data in aggregate and in segments and use this information in order to provide better placement options, content, design, and delivery of our work to you.

When you submit questions or placement requests to a Sutton Partners staff member (via a form on the website or email), we will use your email address to respond directly to you. Except as explained in this policy, Sutton Partners does not send unsolicited email.

Other individual information

If you supply us with your postal address you may receive periodic mailings from us with information on housing availability, services, or upcoming markets.

If you supply us with your telephone number we will only call you with information regarding housing requests you have placed or to update contact information. On occasion we may contact you by phone to seek input or advice on a particular placement issue or opportunity.

With whom we share the information: Third party service providers

We will not share individually-identifying personal information about you with third parties without your permission, with the exception of service providers, properties, or other organizations we contract with to fulfill services on our behalf (e.g., property management partners, delivering email, executing credit card transactions), or under the circumstances described in Compliance with Legal Requirements below.

Compliance with Legal Requirements

We may disclose personal information if we are required to by law, or we believe that such action is necessary to (a) comply with the law or with legal process, (b) protect and defend our rights and property, (c) protect against misuse or unauthorized use of Sutton Partners' services, or (d) protect the personal safety or property of our residents, users, or the public. As such, if you attempt to pose as someone else, we may disclose information about you or your actions as part of an investigation into any harm done by your actions.

Security

When we transfer and receive certain types of sensitive information, such as financial information or background check data, we redirect visitors to a secure outside vendor's server. To prevent unauthorized access, maintain data accuracy, and ensure the appropriate use of information, we have put in place physical, electronic, and managerial procedures to protect the information we collect online.

Business Transitions

If Sutton Partners were to merge with or acquire another entity, or sell a portion of its assets, some information regarding clients, subscribers, and/or website visitors may be transferred.

How you can manage the use of your information

We respect those that wish to have no contact at all with the organization. If you wish to have no email contact, phone contact, or mailings from Sutton Partners, please call, email, or write us at the contacts provided. We will process the request within 10 business days of receiving notice. We reserve the right to contact you for customer service purposes regarding any transactions or housing placements you initiate with the contact form on the site.

If you feel that this site is not following its stated privacy policy, you may contact us at the addresses or phone numbers listed on the home page.

Miscellaneous

We do not currently partner with or have special relationships with any ad server companies. Sutton Partners is not responsible for the content or the privacy policies of websites to which it links.

From time to time, we may use website visitor information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will post the policy changes to our website to notify you of these changes. If you are concerned about how your information is used, you should check back at our website periodically.

Our Commitment To Privacy

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used.

We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties. We have a strict no-spam policy.

Copyrights

All information, logos, trademarks, and texts on this site are property of their respective owner. No images or content from this site may be used, copied, or reproduced without written permission.

Sutton Partners respects your privacy. As we develop our online presence, we will revise our Privacy Policy to reflect our practices and to meet any legislative or other requirements. The terms of this Privacy Policy form part of and should be read in conjunction with the Terms and Conditions which govern this Website.

We will not sell, rent, trade, share, reveal, or disclose any of your personal information, unless:

  • you have specifically requested that we do so;
  • we deem it necessary to provide you with services you have requested;
  • we are required to do so by a Court of competent jurisdiction or by a governmental order, decree, regulation or rule of any regulatory agency;
  • our terms and conditions state that we will;
  • we reasonably believe that use of disclosure is necessary to prevent or lessen a serious and imminent threat to an individual's life, health or safety or a serious threat to public health or safety; or
  • we have reason to suspect that unlawful activity has been, is being or may be engaged in and the use or disclosure of your personal information is a necessary part of our investigation of the matter or in reporting our concerns to relevant persons or authorities.

Changes to Privacy Policy

We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.